If your Sub-Zero Refrigerator is flashing “Vacuum Condenser” then there are two main potential causes. Either you are dealing with excessive compressor run or there is a cooling issue. Keep reading to get more details on each of these issues and how to diagnose them. If you are still having issues, or you want the help of an experienced tech, contact American Appliance Repair at 800-640-9934.
Are the Temperatures High?
The first thing to check is the temperatures within the unit. If they are high then you need to call for service. This is not an issue that can be repaired without the experience and resources of professional technicians. Trying to do so could potentially void your warranty. Call American Appliance Repair and we can take care of the issue as quickly as possible.
Are the Temperatures Normal or Near Normal?
If you find that the temperatures are either normal or very near to normal, then your next step is to clean the condenser. Doing this may be simple or it may be a challenge – it depends on the particular model of Sub-Zero you have and where the condenser is located. For example, a built-in condenser may be more complicated to clean than an undercounter condenser, while the 700 Series would have varying levels of difficulty.
If you do not know what type of condenser you have, and / or you do not know how to clean it, then it is best left to the professionals.
Is the Door Opening and Closing Correctly?
Once you have assured that the condenser is clear, it is time to make sure that the door is closing correctly. If you close it and have to push it hard, it pops back open after being opened, or it hesitates to close, then there may be an issue to be addressed. If it is a new installation, the first thing to consider is if the appliance has been leveled and installed correctly.
You can also inspect the inside of the fridge to confirm that there is nothing in there that is preventing the door from shutting completely. Look at the door liner, the door gasket, the drawers, and the shelves both in the door and the interior of the fridge. Finally, look at the hinge mechanism. Ensure that there is nothing that’s keeping it form closely, and that there are no cracks, missing screws, chips, damaged plates, or broken cams. If there are any broken or damaged components of the hinge, replace them.
Then turn the unit back on. This should reset the message and it should not continue to appear.
Is it Time to Call the Professionals?
If you have had any issues following the above instructions, or you have completed them and the message is still appearing, then it is time to call in the professionals. You can reach American Appliance Repair for fast, efficient service.