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Reviews

From 83 reviews
C R

We were very pleased with the timing and efficiency of your company.

Richard H.

The repairman is very familiar with our freezer and made some great suggestions on what we could do to remedy the problem of our failing freezer. It's nice to have options.

via Yelp
N G

The technition was very friendly and helpful explained what he was doing he did a neat job.

Peggy Gourley

Great Service. Worked around my work schedule.

via Google
Sasha Anawalt

If you are lucky enough to get on Andrew's beat, then your are very lucky. There isn't anything he can't repair (Viking stove, Sub Zero fridge, washing machine and dryer, dishwasher). Last time he was here, he even helped me with our sink …

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via Google
desertwst

Very happy with the service. We use this company for all of our clientd

Bill H.

I'VE BEEN using them for years. They are honest, knowledgeable and have been consistently reliable.

via Yelp
Robert H.

We manage a number of residences in the Coachella Valley. American Appliance is the firm we rely upon for all of our client's repair work. They do an excellent job. Timely, affordable, and knowledgeable.

via Yelp
S B

On time

Repair was efficient

Technician was friendly and helpful

I will call this repair company for sure should I need other repairs.

Reasonable price

Jim Tice

Service guy arrived on time and fully prepared to fix anything needed. However, he determined nothing was needed which made me feel better, of course. Would recommend the company. I've used them for many years.

via Google
A A

Wonderful service provided by the gentlemen that came to my home. Very professional.

Corey G.

Awesome service. A bit on the pricey side, but you get what you pay for here. Werner was really cool, personable, and informative. I WILL use this company again.

via Yelp
J K

The technician was friendly and polite and helpful. The service was prompt in sending someone to help the day we called.

ronnie grandberry

I called in the morning to make an appointment to repair my dishwasher. I received an afternoon appointment. The repairman was on time and inside a minute had diagnosed the problem and fixed it. Very happy.

via Google
B L

It's always a good experience. The service person was thorough, honest, friendly and knowledgeable. I would highly recommend American Appliance to everyone.

Traci Taylor

I have used American Appliance Repair for many years. They are alway knowledgeable, professional and quick to respond. I would not hesitate to recommend them.

via Google
Liz P.

Always honest. Always on time. Very dedicated to a satisfied customer. I had a broken ice maker. Another repair service charged me more then a new unit before I called American Appliance and Andrew came out to fix the ice maker right and …

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via Yelp
Kathy Mushinskie

very positive. the technician was here quickly and done just as quick.

via Google
Cobah Management

I have used American Appliance Repair for a number of years. Their prices are fair and their people are professional. I have had nothing but good service and good experiences. I would not hesitate to recommend them to anyone need an …

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via Google
Sharon Courville

I highly recommend this company! Technicians and staff are reliable, dependable, helpful, and friendly.

via Google
B K

Our repairman was excellent, very efficient and very thorough. We would highly recommend America Appliance Repair.

Michael Ruszczynski

Very responsive customer service, good communication about arrival time on repair day, quick to diagnose the repair issues, parts came in quickly and the repair was done in a professional manor.

via Google
Mike Richey

On time, professional help. Just what one would expect

via Google
N S

I was pleased with the professional job.

Sue S.

American Appliance has been our service and repair company for many years. Always prompt and efficient. A company that we can always count on.

Ken has been our service/repair individual the last couple of times and is very pleasant and …

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via Yelp
Mike Sentell

Positive. The service tech was on time and explained what was causing the problem with the refrigerator and how I could correct the problem. Only paid the service call.

via Google
J B

Excellent service. The freezer on my subzero was not operating. I called at the last minute. Seeing that it was urgent Andrew came over ASAP.

He fixed the problem quickly. He explained the problem and gave me hints on how to keep my unit operational.

I was very happy.

Sue Sullivan

Prompt and dependable service. We have used Ameican Appliance repair for many years.

via Google
S C

the installers were very courteous, efficient and clean!

Kim Snyder

The repair man was very knowledgeable and diagnosed the problems with my employer's Whirlpool washer very quickly. When I first called, the receptionist was extremely pleasant and was able to schedule the repair man within a couple of hours…

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via Google
Anita T.

I have used American Appliance for many years and have always been completely satisfied with every aspect of the service that Andrew has provided. I have usually been given some advice about small things I could do to care better for my …

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via Yelp
Dave Ulrich

I think the technician did a good job of showing up on time, diagnosing the problem (a plugged drain hole in the freezer grid), and making a quick repair that seems to be doing the job. I thought the $180 charge for the job was a bit steep…

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via Google
Rick Bicker

Steve (service man) was amazing, fast, clean, efficient, and very helpful. Setting up the appointment was easy, the gal at the office was very efficient, I will recommend them to anyone.

via Google
Art Engel

helped out, showed up on time, knowledgeable techican

via Google
Craig Korthase

Very good communications with us and the insurance company covering our appliances. Polite, efficient and sensitive to cost. Great company to deal with.

via Facebook
Adriana Donofrio

American Appliance Repair was able to find and replace a very difficult part for my KitchenAid built in refrigerator. The service person was scheduled promptly, showed up on time and was extremely knowledgeable about the product. This …

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via Google
E L

Warner is very professional. Being Afro-American I have seen many looks when I open the front door. That day I was the color customer. Warner was on time and very knowledgeable about the product. Good experience.

Stan Zizek

Prompt, friendly service.

via Google
Barbara Newton

Ken was very polite and informed. He even put on the shoe covers for me since it had been raining outside. I do think, however , that 139.95 is way to expensive for a technical visit without any repair. Diagnostic only. The item is to be …

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via Google
Rafael Mendoza

excellent

via Google
Cate B.

This is as good as it gets with an appliance service company. They are knowledgeable , their pricing is fair, they arrive as scheduled and they do excellent work. They are experts on all appliances but they have kept my thirty year old …

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via Yelp
Patricia Becker

Very good and prompt service. Werner seemed knowledgeable and friendly. I will continue to use American Appliance Repair when needed!!

via Google
K W

Great service, appreciated the quick diagnosis by Ken

Margie Meyer

David was great!!! Got the job done quickly and was super pleasant!!

via Facebook
Selena Spicer- Patton

Andrew has fixed two of our refrigerators, worked on our stove and we've also used American Appliance for our dryer. We appreciate the friendliness, quick response and the phone call just before arrival!

via Facebook
Sharron Varga

Very prompt and efficient.

via Google
KAREN F

I have been a customer of American Appliance Repair for many years. They service my 28 year old Sub Zero every spring. They are always professional and friendly. I would recommend them highly to anyone needing appliance repair.

Brian Piwek

Prompt and prepared to fix the issue with pairs on board

via Facebook
John Hampton

Edgar has knocked himself out keeping our 10 year old fridge running, always on time and always a joy to deal with. The people in the office let us know when we can expect the repairman and call when we are next on the list. It makes it …

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via Facebook
Christine Ryan

Wonderful service, and service man/representative was excellent. I would definatly recommend him and your company to everyone. Thank you once again!!

Christine Ryan

via Facebook
Erin Krasnov

I used American Appliance Repair for the first time and I was very happy with their service. It was very easy to schedule convenient appointment dates and Ken is very nice and did a great job repairing our oven and washing machine.

via Google
mleivas

Called for my boss at the last minute

And they came and handled it !

Thank you

Sally Narodick

Prompt response to our inquiry. Diagnosed and fixed very quickly. Fair price and as estimated. Will definitely use them again and recommend them.

Response from business owner

Thank you for sharing your experience with us! We strive for customer satisfaction.

via Facebook
Stacy R.

I love working with American Appliance. Scheduling an appt. is quick and simple, the techs are very knowledgeable and the office staff is professional and efficient, especially Lindy. Keep up the good work!

Response from Belinda B.

Thank you Stacy for taking the time out to let us know how we are doing. Greatly appreciate the positive feed back!

via Yelp
Phil F.

Our dishwasher would not drain so we called American. They came out looked at it and checked everything. He ran a little vinager though the drain. Then explained how older dishwasher soap can create too many suds which slow the drain pump. …

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via Yelp
J S

You guys always do a great job for us. Honest, punctual technicians...hard to find these days.

Philip Faraci

Very fast, professional and effective. They solved our issue and explained how to keep it from happening again. Exceptional service.

via Google
Brandon Arnold

I have been using this company for years. Plain and simple: they know what they are doing. I have never had a problem with them. Their technicians are friendly and so are the people in their call center. I have called other companies for …

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via Google
Denis G.

Freezer compartment went on the fritz and the service technician found the problem right away. He ordered the part on a Friday and replaced it on the following Tuesday. Everything is working fine on the fridge. The technician was courteous …

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via Yelp
L S

We are very comfortable having Ken service our appliances. He is honest, dependable and very pleasant. We like him a lot!

Lucille Sinfield

L Hudec

American Appliance Repair has been my "go to" repair center for all of my major appliances. From the initial call, to scheduling, to service and repair, the entire company is helpful and fast! Very trustworthy and honest to work with. I …

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via Google
D B

This guy KNOWS <MAYTAG!

I have a feeling other may have tried to sell me anew pump but he just took care of my original one -

Berkeley G.

I called the main number because my Sub-Zero ice maker wasn't dispensing ice. They sent Andrew over literally 15 minutes later as he was already in the area. He was efficient, professional and fixed it right there on the spot. He put …

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Response from Belinda B.

Thank you for sharing your experience with us!

via Yelp
Jeanne B.

I am completely at a loss as to how American Appliance Repair can get such negative ratings. This is one of the few companies that makes scheduling and keeping appointments a priority. After you make your appointment, which is surprisingly …

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Response from Belinda B.

Thank you Jeanne, We appreciate you taking the time out of your busy schedule to leave us feed back.

via Yelp
Don P.

I could not dial-in my desired temperature on the fridge built-in to my BBQ Island. One company sent a guy out who told me the fridge was working properly. Of course it was not. American Appliance was quick to respond to my house, isolated …

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Response from Belinda B.

Thank you Don for the rating. It's our goal to keep our customers as satisfied as possible.

via Yelp
Taylor G.

I had amazing service from David! I've three appliance companies come out to fix my refrigerator and none of them were able. They left it with more issues. When David came he was in an out within the hour and my refrigerator is working like…

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via Yelp
Robert G.

Excellent Repair to our sub-zero freezer compressor by Andrew. He showed up both times on-time and ready to work. He is very neat and professional. Provided details on what needed to get done and did the work. Also provided tips to maintain…

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Response from Belinda B.

Robert, we appreciate you taking the time to provide us with positive feed back. Our customers justifiably expect satisfaction when they call for a repair. Because they expect to be satisfied, they seldom take the time to let us know when they are especially pleased. We are so appreciative when we receive recognittion such as yours. All of us here at American Appliance Repair look forward to helping you with any of your appliance repair needs.

via Yelp
Cherina H.

My family has been using American Appliance for years and they have never done us wrong. Now that I have my own place I call them for everything. They fixed my dryer 2 years ago and I just used them to repair my fridge. David was our tech …

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Response from Belinda B.

Thank you Cherina for taking the time out to give us som positive feed back. We are proud to have you as a cutomer and will strive to continue providing you with great service.

via Yelp
David Entrikin

The best in same day service on all makes and models. Friendly staff.

via Facebook
Michael S.

Just had Chase show up to repair my Kenmore dryer. Took about 35 minutes from start to finish. He was friendly, pleasant and knowledgeable. The repair ended up costing me much less than I feared. I'll certainly call these guys again!

Response from Belinda B.

Thank you for taking the tine to let us know about your service experience, we appreciate you and are here to help you with any of your appliance repair needs.

via Yelp
Justin P.

Andrew came out of their City of Industry location, and rocked my refrigerator world. This GE Monogram has given me 17yrs of flawless service and was expecting to get the...don't throw good money after bad pitch, or having to choose between…

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Response from Belinda B.

Thank you Justin,

Our customers justifiably expect satisfaction when tney call us for appliance repairs. The nature of hte service business is such that customers hwo have received complete satifaction rarely take the time to let us know about it. For that reason, we are doubly pleased when a customer goes out of their way to compliment on of ur technicans.

You are right in your opinion of Andrew. We too, believe that he is an excellent technician and an outstanding representative or our compnay.

Please accept a thank you from all of us here at American Appliance Repair fo your thoughtfulness. We are proud to have you as a customer and look forward to helping you with all of your future appliance repair needs.

via Yelp
Carole K.

Absolutely the best service. Brian was extremely knowledgeable. He expertly diagnosed the problem and made the correct repair. He was also very polite, professional and careful. I would gladly have him back for any future repairs and I …

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Response from Belinda B.

Thank you for taking the tine to let us know about your service experience. We appreciate you and are here to help you with any of your appliance repair needs.

via Yelp
Matthew V.

Thank you for the great service you provide every time you come out to our house. The knowledge and repair work stands out from all the rest of the company's.

Thanks a lot AMERICAN APPLIANCE!

Response from Belinda B.

Thank you for taking the time to let us know about your service experience, we appreciate you and are here to help you and your family with any of your appliance repair needs.

via Yelp
Steven Martin

American appliance repair Is the one stop repair company! They rock......

via Facebook
Bill Holcroft

I called American Appliance Repair to do an annual spring cleaning on my refrigerator and wine cooler. I had a new technician this time. Great service, very polite and cleaned up after himself. I have used this company several times before …

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via Google
Brandon A.

After having 2 different appliance companies to my place to fix my completely iced over freezer with no result and hundreds of $$ down the drain, I was about to lose my mind and just buy another fridge. I decided to give it one more shot …

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Response from Belinda B.

Thank you Brandon for taking the time to let us know about your service experience. Here at American Appliance we strive to provide good customer service at a reasonable price. We are honored to have you as our customer and look forward to helping you with any of your future appliance repair needs.

via Yelp
Doris Ford

I am so happy I found this company online. Thanks to the reviews I decided to use their service. Werner, the Technician was very helpful, friendly, and they showed up when they said they would. Thank you so much for fixing my dryer.

Doris

via Google
JP T.

Great Service!! They showed up within the time frame they said and repaired our fridge in no time. We really thought we were going to have to possibly replace it. They saved us big time!!

Response from Belinda B.

Thank you JP for taking the tine to let us know about your service experience, we appreciate you and are here to help you with any of your appliance repair needs.

via Yelp
Samantha Hohberg

I am very happy with this company. They offer same day service at a reasonable price and the technician was very knowledgeable. He fixed my washer within an hour! I definitely recommend this company

via Google
Danielle Lewis

Great Service. Came out the same day and fixed my washer on the spot. The price was fair. I will definitely use them again.

via Google
John C.

Had these guys out to fix our refrigerator. Excellent service and prompt response. Also, they have a coupon on their site for $15 off service. Highly recommended!

via Yelp
Chrisi K.

This is the place to call if you need repairs on any of your appliances. GREAT costumer service. Highly recommended

via Yelp
Adrienne T.

Friday night about 11:00 p.m. I decided to do a load of laundry. I occupied myself for the next 45 minutes watching television. Imagine my surprise when I went to check on the progress of my chore and stepped into an inch of water covering …

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via Yelp