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Reviews

From 67 reviews
linda gill

I've been a customer for years, always pleased with the service/repairs.

via Google
M C

We have been using American Appliance for many years for our annual subzero refrigerator maintenance. They do a wonderful job and our refrigerator is still doing great after almost 32 years!

D S

The company scheduled a semi-emergency on a refrigerator/freezer for me, gave me an accurate time that was followed up with a 30-minute warning. The technician, David, was on time, fair in his pricing and quick on his repair, even though he had to return with the part. The actual repair was done quickly, there were no issues with the refrigerator afterwards. I would definitely use them and request David again.

Thanks!

Steve Domier

Fast, clean, efficient-- Andrew knows his stuff, and gets the job done!

via Google
Dan Smith

David was on time and knowledgeable, easy to work with, customer service was helpful and responsive.

via Google
anita driscoll

I have used this company for my yearly maintenance on my 20 year old Sub Zero, that I will never ever get rid of!

They are on time, very knowledgeable, clean, and I really wouldn't trust anyone else with my appliances! Great guys, everyone …

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via Google
James Moore

From start to finish, this was a painless process. My phone call was answered promptly and professionally. An appointment was made at a time that was convenient for me and the technician arrived on time. I received a phone call when the …

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via Google
M C

American Appliance has been taking care of our kitchen appliances for many years ! We have always been happy ! Never a complaint ! Love Andrew !

David Duffy

5-star experience from start to finish! I was referred by close friends who had had a good experience with American Appliance Repair and were happy to refer them. Pleasant and courteous receptionist scheduled same-day service. Technician …

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via Google
robin rowe

Excellent customer service, friendly, efficient phone staff, extremely knowlegble service staff – they do what they say they will do, when they say they will do it.

via Google
C R

We were very pleased with the timing and efficiency of your company.

N G

The technition was very friendly and helpful explained what he was doing he did a neat job.

Peggy Gourley

Great Service. Worked around my work schedule.

via Google
Sasha Anawalt

If you are lucky enough to get on Andrew's beat, then your are very lucky. There isn't anything he can't repair (Viking stove, Sub Zero fridge, washing machine and dryer, dishwasher). Last time he was here, he even helped me with our sink …

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via Google
desertwst

Very happy with the service. We use this company for all of our clientd

S B

On time

Repair was efficient

Technician was friendly and helpful

I will call this repair company for sure should I need other repairs.

Reasonable price

Jim Tice

Service guy arrived on time and fully prepared to fix anything needed. However, he determined nothing was needed which made me feel better, of course. Would recommend the company. I've used them for many years.

via Google
A A

Wonderful service provided by the gentlemen that came to my home. Very professional.

J K

The technician was friendly and polite and helpful. The service was prompt in sending someone to help the day we called.

ronnie grandberry

I called in the morning to make an appointment to repair my dishwasher. I received an afternoon appointment. The repairman was on time and inside a minute had diagnosed the problem and fixed it. Very happy.

via Google
B L

It's always a good experience. The service person was thorough, honest, friendly and knowledgeable. I would highly recommend American Appliance to everyone.

Traci Taylor

I have used American Appliance Repair for many years. They are alway knowledgeable, professional and quick to respond. I would not hesitate to recommend them.

via Google
Kathy Mushinskie

very positive. the technician was here quickly and done just as quick.

via Google
Cobah Management

I have used American Appliance Repair for a number of years. Their prices are fair and their people are professional. I have had nothing but good service and good experiences. I would not hesitate to recommend them to anyone need an …

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via Google
Sharon Courville

I highly recommend this company! Technicians and staff are reliable, dependable, helpful, and friendly.

via Google
B K

Our repairman was excellent, very efficient and very thorough. We would highly recommend America Appliance Repair.

Michael Ruszczynski

Very responsive customer service, good communication about arrival time on repair day, quick to diagnose the repair issues, parts came in quickly and the repair was done in a professional manor.

via Google
Mike Richey

On time, professional help. Just what one would expect

via Google
N S

I was pleased with the professional job.

Mike Sentell

Positive. The service tech was on time and explained what was causing the problem with the refrigerator and how I could correct the problem. Only paid the service call.

via Google
J B

Excellent service. The freezer on my subzero was not operating. I called at the last minute. Seeing that it was urgent Andrew came over ASAP.

He fixed the problem quickly. He explained the problem and gave me hints on how to keep my unit operational.

I was very happy.

Sue Sullivan

Prompt and dependable service. We have used Ameican Appliance repair for many years.

via Google
S C

the installers were very courteous, efficient and clean!

Kim Snyder

The repair man was very knowledgeable and diagnosed the problems with my employer's Whirlpool washer very quickly. When I first called, the receptionist was extremely pleasant and was able to schedule the repair man within a couple of hours…

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via Google
Dave Ulrich

I think the technician did a good job of showing up on time, diagnosing the problem (a plugged drain hole in the freezer grid), and making a quick repair that seems to be doing the job. I thought the $180 charge for the job was a bit steep…

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via Google
Adriana Donofrio

American Appliance Repair was able to find and replace a very difficult part for my KitchenAid built in refrigerator. The service person was scheduled promptly, showed up on time and was extremely knowledgeable about the product. This …

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via Google
Art Engel

helped out, showed up on time, knowledgeable techican

via Google
Rick Bicker

Steve (service man) was amazing, fast, clean, efficient, and very helpful. Setting up the appointment was easy, the gal at the office was very efficient, I will recommend them to anyone.

via Google
Craig Korthase

Very good communications with us and the insurance company covering our appliances. Polite, efficient and sensitive to cost. Great company to deal with.

via Facebook
E L

Warner is very professional. Being Afro-American I have seen many looks when I open the front door. That day I was the color customer. Warner was on time and very knowledgeable about the product. Good experience.

Stan Zizek

Prompt, friendly service.

via Google
Barbara Newton

Ken was very polite and informed. He even put on the shoe covers for me since it had been raining outside. I do think, however , that 139.95 is way to expensive for a technical visit without any repair. Diagnostic only. The item is to be …

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via Google
Rafael Mendoza

excellent

via Google
Patricia Becker

Very good and prompt service. Werner seemed knowledgeable and friendly. I will continue to use American Appliance Repair when needed!!

via Google
K W

Great service, appreciated the quick diagnosis by Ken

Margie Meyer

David was great!!! Got the job done quickly and was super pleasant!!

via Facebook
Selena Spicer- Patton

Andrew has fixed two of our refrigerators, worked on our stove and we've also used American Appliance for our dryer. We appreciate the friendliness, quick response and the phone call just before arrival!

via Facebook
Sharron Varga

Very prompt and efficient.

via Google
KAREN F

I have been a customer of American Appliance Repair for many years. They service my 28 year old Sub Zero every spring. They are always professional and friendly. I would recommend them highly to anyone needing appliance repair.

Brian Piwek

Prompt and prepared to fix the issue with pairs on board

via Facebook
Erin Krasnov

I used American Appliance Repair for the first time and I was very happy with their service. It was very easy to schedule convenient appointment dates and Ken is very nice and did a great job repairing our oven and washing machine.

via Google
John Hampton

Edgar has knocked himself out keeping our 10 year old fridge running, always on time and always a joy to deal with. The people in the office let us know when we can expect the repairman and call when we are next on the list. It makes it …

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via Facebook
Christine Ryan

Wonderful service, and service man/representative was excellent. I would definatly recommend him and your company to everyone. Thank you once again!!

Christine Ryan

via Facebook
mleivas

Called for my boss at the last minute

And they came and handled it !

Thank you

Sally Narodick

Prompt response to our inquiry. Diagnosed and fixed very quickly. Fair price and as estimated. Will definitely use them again and recommend them.

Response from business owner

Thank you for sharing your experience with us! We strive for customer satisfaction.

via Facebook
J S

You guys always do a great job for us. Honest, punctual technicians...hard to find these days.

Philip Faraci

Very fast, professional and effective. They solved our issue and explained how to keep it from happening again. Exceptional service.

via Google
Brandon Arnold

I have been using this company for years. Plain and simple: they know what they are doing. I have never had a problem with them. Their technicians are friendly and so are the people in their call center. I have called other companies for …

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via Google
L S

We are very comfortable having Ken service our appliances. He is honest, dependable and very pleasant. We like him a lot!

Lucille Sinfield

L Hudec

American Appliance Repair has been my "go to" repair center for all of my major appliances. From the initial call, to scheduling, to service and repair, the entire company is helpful and fast! Very trustworthy and honest to work with. I …

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via Google
D B

This guy KNOWS <MAYTAG!

I have a feeling other may have tried to sell me anew pump but he just took care of my original one -

David Entrikin

The best in same day service on all makes and models. Friendly staff.

via Facebook
Steven Martin

American appliance repair Is the one stop repair company! They rock......

via Facebook
Bill Holcroft

I called American Appliance Repair to do an annual spring cleaning on my refrigerator and wine cooler. I had a new technician this time. Great service, very polite and cleaned up after himself. I have used this company several times before …

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via Google
Doris Ford

I am so happy I found this company online. Thanks to the reviews I decided to use their service. Werner, the Technician was very helpful, friendly, and they showed up when they said they would. Thank you so much for fixing my dryer.

Doris

via Google
Samantha Hohberg

I am very happy with this company. They offer same day service at a reasonable price and the technician was very knowledgeable. He fixed my washer within an hour! I definitely recommend this company

via Google
Danielle Lewis

Great Service. Came out the same day and fixed my washer on the spot. The price was fair. I will definitely use them again.

via Google